/* ============================================================
   CHEVEUX customer portal - sidebar/topbar shell (v2 design)
   Layout language: client-portal style (light workspace, colored
   sidebar + folder-tab active nav, topbar, stat cards), wearing
   the CHEVEUX maison green/gold palette. DM Sans.
   ============================================================ */
@import url('https://fonts.googleapis.com/css2?family=DM+Sans:opsz,wght@9..40,300..800&display=swap');

:root{
  --green:#2F4524;
  --green-deep:#24361B;
  --green-hover:#3A5430;
  --gold:#C9A457;
  --gold-deep:#A9873E;
  --champ:#E8D9A8;
  --ink:#1c2416;
  --ink-soft:#5d5c4d;
  --paper:#F6F3EA;
  --card:#ffffff;
  --line:#E5DFCC;
  --line-strong:#D6CEB4;
  --err:#8a2f2f;
  --ok:#2f5c38;
  --radius:16px;
  --radius-sm:10px;
  --workspace-inset:32px;
  --shadow-card:0 1px 3px rgba(28,36,22,.06),0 6px 18px rgba(28,36,22,.05);
  --sidebar-w:250px;
}

*{margin:0;padding:0;box-sizing:border-box}
body{
  font-family:'DM Sans',system-ui,sans-serif;
  background:var(--green);
  color:var(--ink);
  min-height:100vh;
}
#app{min-height:100vh}

.hidden{display:none!important}

/* ---------- Auth pages (login / register) ---------- */
body.auth-mode #shell{display:none}
#authview{display:none}
body.auth-mode #authview{display:block}

.authwrap{
  min-height:100vh;display:flex;flex-direction:column;
  justify-content:center;align-items:center;
  padding:2.5rem 1.2rem;position:relative;
}
.authwrap::before{
  content:'';position:absolute;inset:0;
  background:radial-gradient(ellipse at 50% 38%,rgba(201,164,87,.20) 0%,rgba(201,164,87,.07) 45%,transparent 72%);
  pointer-events:none;
}
.auth-logo{
  height:34px;margin-bottom:1.6rem;position:relative;z-index:1;
  animation:logo-entrance .5s ease-out .15s both;
}
@keyframes logo-entrance{
  from{opacity:0;transform:scale(.92)}
  to{opacity:1;transform:scale(1)}
}
.authwrap .card{
  position:relative;z-index:1;
  background:var(--card);border:1px solid var(--line);border-radius:var(--radius);
  border-top:4px solid var(--gold);
  max-width:430px;width:100%;padding:2.4rem 2.2rem;
  box-shadow:0 18px 50px rgba(0,0,0,.35);
}
.authwrap .card::before{
  content:'';position:absolute;top:-4px;left:-1px;width:20px;height:20px;
  border-top:2px solid var(--gold);border-left:2px solid var(--gold);
  border-top-left-radius:14px;pointer-events:none;
}
.authwrap .card::after{
  content:'';position:absolute;bottom:-1px;right:-1px;width:20px;height:20px;
  border-bottom:2px solid var(--gold);border-right:2px solid var(--gold);
  border-bottom-right-radius:14px;pointer-events:none;
}

/* ---------- App shell ---------- */
#shell{display:flex;min-height:100vh}

#sidebar{
  width:var(--sidebar-w);flex-shrink:0;position:sticky;top:0;height:100vh;
  display:flex;flex-direction:column;
  background:var(--green);color:var(--champ);z-index:20;
}
#sidebar .side-top{padding:1.4rem 1.2rem 1rem;border-bottom:1px solid rgba(201,164,87,.22);text-align:center}
#sidebar .side-top .logo{height:26px;display:inline-block}
#sidebar nav{flex:1;padding:1rem 0 1rem 16px;overflow-y:auto}
#sidebar nav .nav-label{
  font-size:.65rem;letter-spacing:.18em;text-transform:uppercase;
  color:rgba(232,217,168,.55);margin:1.1rem 0 .4rem .8rem;
}
#sidebar nav .nav-label:first-child{margin-top:0}
#sidebar .nav-item{
  display:flex;align-items:center;gap:.65rem;position:relative;
  width:calc(100% + 16px);
  padding:.68rem .9rem;border-radius:14px 0 0 14px;
  color:rgba(232,217,168,.85);text-decoration:none;
  font-size:.95rem;letter-spacing:.02em;
  transition:background .15s,color .15s;
}
#sidebar .nav-item:hover{background:rgba(201,164,87,.14);color:#fff}
#sidebar .nav-item .nico{width:20px;text-align:center;font-size:1rem;opacity:.9;flex-shrink:0}
#sidebar .nav-item.active{
  background:var(--paper);color:var(--ink);font-weight:600;
  box-shadow:-10px 6px 22px -10px rgba(0,0,0,.28);
}
#sidebar .nav-item.active .nico{opacity:1}
#sidebar .nav-item.active::before,
#sidebar .nav-item.active::after{
  content:'';position:absolute;right:0;width:16px;height:16px;background:transparent;
}
#sidebar .nav-item.active::before{top:-16px;border-bottom-right-radius:16px;box-shadow:4px 4px 0 4px var(--paper)}
#sidebar .nav-item.active::after{bottom:-16px;border-top-right-radius:16px;box-shadow:4px -4px 0 4px var(--paper)}
/* unread badge: sibling of the i18n label span (survives applyLang) */
#sidebar .nav-item .nb{
  display:none;margin-left:auto;min-width:20px;height:20px;padding:0 6px;
  border-radius:99px;background:var(--gold);color:var(--green-deep);
  font-size:.7rem;font-weight:700;line-height:20px;text-align:center;
}
#sidebar .nav-item .nb.on{display:block}
#sidebar .side-foot{
  padding:1rem 1.2rem;border-top:1px solid rgba(201,164,87,.22);
  display:flex;align-items:center;gap:.7rem;
}
#sidebar .side-foot .avatar{
  width:36px;height:36px;border-radius:50%;flex-shrink:0;
  background:var(--gold);color:var(--green-deep);
  display:flex;align-items:center;justify-content:center;
  font-weight:700;font-size:.95rem;
}
#sidebar .side-foot .who{min-width:0;flex:1}
#sidebar .side-foot .who .nm{font-size:.88rem;color:#fff;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
#sidebar .side-foot .who .em{font-size:.72rem;color:rgba(232,217,168,.6);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
#sidebar .side-foot .out{
  display:inline-flex;align-items:center;gap:.4rem;
  background:none;border:1px solid rgba(201,164,87,.5);color:var(--champ);
  font-family:inherit;font-size:.72rem;padding:.32rem .6rem;cursor:pointer;
  border-radius:8px;letter-spacing:.03em;white-space:nowrap;
}
#sidebar .side-foot .out .nico{display:inline-flex;width:16px;height:16px}
#sidebar .side-foot .out .nico svg{width:16px;height:16px;display:block}
#sidebar .side-foot .out:hover{background:var(--gold);color:var(--green-deep)}

/* Workspace */
#workspace{
  flex:1;min-width:0;background:var(--paper);
  border-radius:var(--workspace-inset) 0 0 var(--workspace-inset);
  display:flex;flex-direction:column;
}

/* Topbar */
#topbar{
  display:flex;align-items:center;gap:1rem;
  padding:.9rem 2rem .9rem 2.2rem;
  border-bottom:1px solid var(--line);
}
#topbar .tb-title{font-size:1.25rem;font-weight:700;letter-spacing:-.01em}
#topbar .tb-right{margin-left:auto;display:flex;align-items:center;gap:.9rem}
#topbar .lang{
  background:none;border:1px solid var(--line-strong);color:var(--ink-soft);
  font-family:inherit;font-size:.85rem;padding:.32rem .8rem;cursor:pointer;
  letter-spacing:.06em;border-radius:99px;
}
#topbar .lang:hover{background:var(--champ);color:var(--green-deep)}
#topbar .bell{
  position:relative;background:none;border:none;cursor:pointer;
  color:var(--ink-soft);font-size:1.25rem;line-height:1;padding:.3rem;
}
#topbar .bell:hover{color:var(--gold-deep)}
#topbar .bell .nb{
  display:none;position:absolute;top:-2px;right:-4px;
  min-width:18px;height:18px;padding:0 5px;border-radius:99px;
  background:var(--gold);color:var(--green-deep);
  font-size:.66rem;font-weight:700;line-height:18px;text-align:center;
}
#topbar .bell .nb.on{display:block}
#topbar .tb-user{display:flex;align-items:center;gap:.55rem}
#topbar .avatar{
  width:36px;height:36px;border-radius:50%;flex-shrink:0;
  background:var(--green);color:var(--champ);
  display:flex;align-items:center;justify-content:center;
  font-weight:700;font-size:.85rem;
}
#topbar .tb-user .nm{font-size:.9rem;font-weight:500}
#topbar .tb-user .nm .sub{display:block;font-size:.72rem;color:var(--ink-soft);font-weight:400}

/* Page content */
main#view{flex:1;width:100%;max-width:1060px;margin:0 auto;padding:2.2rem 2rem 3rem;min-width:0}
#page-content{flex:1;width:100%;max-width:1060px;margin:0 auto;padding:2.2rem 2rem 3rem;min-width:0}

h1.page{font-weight:700;font-size:1.45rem;letter-spacing:-.01em;margin-bottom:.35rem}
p.sub{color:var(--ink-soft);font-size:.92rem;margin-bottom:1.5rem}

/* ---------- Components ---------- */
.pad{padding:1rem}
.centerwrap{display:flex;align-items:flex-start;justify-content:center;padding:1.5rem 0}

.card{background:var(--card);border:1px solid var(--line);border-top:4px solid var(--gold);max-width:440px;width:100%;padding:2.2rem 2rem}
label.f{display:block;font-size:.74rem;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-soft);margin:.9rem 0 .3rem}
.card input{width:100%;padding:.65rem .75rem;border:1px solid var(--line-strong);border-radius:var(--radius-sm);font-family:inherit;font-size:1rem;background:#FDFCF8;color:var(--ink)}
.card input:focus{outline:2px solid var(--gold);outline-offset:-1px}
button.primary{width:100%;margin-top:1.5rem;background:var(--green);color:var(--champ);border:none;border-radius:var(--radius-sm);padding:.8rem;font-family:inherit;font-size:1rem;letter-spacing:.05em;cursor:pointer;transition:background .15s}
button.primary:hover{background:var(--green-hover)}
button.primary:disabled{opacity:.6;cursor:wait}

.err{display:none;background:#f7e8e8;color:var(--err);border:1px solid #e3c6c6;border-radius:var(--radius-sm);padding:.65rem .9rem;font-size:.9rem;margin-top:1rem}
.okmsg{display:none;background:#eef7ef;color:var(--ok);border:1px solid #bfd8c3;border-radius:var(--radius-sm);padding:.65rem .9rem;font-size:.9rem;margin-top:1rem}

.panel{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:1.6rem 1.8rem;margin-bottom:1.2rem;box-shadow:var(--shadow-card)}
.panel h2{font-weight:700;font-size:1.1rem;letter-spacing:-.01em;margin-bottom:.6rem}
.panel p{line-height:1.55;color:#4a4a3d;font-size:.95rem}
.muted{color:var(--ink-soft);font-size:.88rem}
.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.85rem}
.hl{color:var(--gold-deep);font-size:2.2rem;font-weight:700;letter-spacing:-.02em}
.welcome-hero{font-size:1.6rem;font-weight:700;letter-spacing:-.015em;margin-bottom:.2rem}
.memberline{color:var(--ink-soft);font-size:.9rem;margin-bottom:1.6rem}
.welcome-grid{display:grid;grid-template-columns:1fr 1fr;gap:1.2rem}
.welcome-grid>*{min-width:0}
@media(max-width:720px){.welcome-grid{grid-template-columns:1fr}}

/* stat cards */
.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:1.2rem;margin-bottom:1.4rem}
.stats-grid>*{min-width:0}
@media(max-width:860px){.stats-grid{grid-template-columns:repeat(2,1fr)}}
.stat-card{
  background:var(--card);border:1px solid var(--line);border-radius:var(--radius);
  padding:1.2rem 1.4rem;position:relative;overflow:hidden;
  box-shadow:var(--shadow-card);
}
.stat-card::before{
  content:'';position:absolute;left:0;right:0;top:0;height:2px;
  background:var(--gold);transform:scaleX(0);transform-origin:left;
  transition:transform .5s cubic-bezier(.4,0,.2,1);
}
.stat-card:hover::before{transform:scaleX(1)}
.stat-card .s-label{font-size:.72rem;letter-spacing:.1em;text-transform:uppercase;color:var(--ink-soft)}
.stat-card .s-value{font-size:1.9rem;font-weight:700;letter-spacing:-.02em;margin-top:.35rem}
.stat-card .s-sub{font-size:.78rem;color:var(--ink-soft);margin-top:.3rem}
.stat-card.gold .s-value{color:var(--gold-deep)}
.stat-card.green .s-value{color:var(--green)}

.chip{display:inline-block;background:#faf3e0;border:1px solid var(--gold);color:#5a4a1e;font-size:.78rem;padding:.25rem .7rem;letter-spacing:.05em;margin-top:.4rem;border-radius:99px}
.btn{font-family:inherit;font-size:.9rem;padding:.5rem 1.1rem;border:1px solid var(--green);border-radius:var(--radius-sm);background:#fff;color:var(--green);cursor:pointer;letter-spacing:.03em;transition:background .15s,color .15s;text-decoration:none;display:inline-block}
.btn:hover{background:var(--green);color:var(--champ)}
.btn.primary{background:var(--green);color:var(--champ)}
.btn.primary:hover{background:var(--green-hover)}
.row-actions{display:flex;gap:.7rem;margin-top:1.1rem;flex-wrap:wrap}
.link{color:var(--green);text-decoration:underline;cursor:pointer}

/* Orders */
.otable{width:100%;border-collapse:collapse}
.otable th{text-align:left;font-size:.72rem;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-soft);padding:.5rem .6rem;border-bottom:2px solid var(--gold)}
.otable td{padding:.75rem .6rem;border-bottom:1px solid var(--line);font-size:.93rem;vertical-align:middle}
.otable tr:last-child td{border-bottom:none}
.otable .num{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}
.otable .chev{text-align:right;color:#b7b09a;font-size:1.1rem;width:1.4rem}
.otable .more{color:var(--ink-soft);font-size:.82rem}
.otable .sku{font-size:.72rem;color:#8f8871;margin-top:.15rem}
.otable.mini th{display:none}
.otable.mini td{font-size:.88rem}
.orow{cursor:pointer;transition:background .12s}
.orow:hover{background:#F4EFDD}
.orow:hover .chev{color:var(--green);transform:translateX(2px)}
.chev{transition:transform .12s,color .12s;display:inline-block}
.st{display:inline-block;font-size:.74rem;letter-spacing:.05em;padding:.22rem .65rem;border:1px solid;border-radius:99px;white-space:nowrap;font-weight:500}
.st-paid{background:#eef7ef;color:#2f5c38;border-color:#bfd8c3}
.st-refunded{background:#f7e8e8;color:#8a2f2f;border-color:#e3c6c6}
.st-pending{background:#faf3e0;color:#5a4a1e;border-color:#d9c68a}
.osum{margin-top:1.1rem;max-width:340px;margin-left:auto}
.osum-row{display:flex;justify-content:space-between;padding:.4rem .2rem;font-size:.93rem;color:#4a4a3d}
.osum-row.disc{color:#2f5c38}
.osum-row.grand{border-top:2px solid var(--gold);margin-top:.35rem;padding-top:.65rem;font-weight:700;color:var(--ink)}
.osum-row .num{font-variant-numeric:tabular-nums}
.shortid{font-size:.95rem;color:var(--ink-soft)}
.banner{padding:.9rem 1.1rem;margin-bottom:1.3rem;font-size:.93rem;line-height:1.5;border:1px solid;border-radius:var(--radius-sm)}
.banner.bok{background:#eef7ef;color:#2f5c38;border-color:#bfd8c3}
.banner.bwarn{background:#faf3e0;color:#5a4a1e;border-color:#d9c68a}

/* Checkout configurator */
.caps{font-size:.72rem;letter-spacing:.09em;text-transform:uppercase;color:var(--ink-soft)}
.cfg-layout{display:grid;grid-template-columns:1.6fr 1fr;gap:1.2rem;align-items:start}
@media(max-width:860px){.cfg-layout{grid-template-columns:1fr}}
.cfg-step{margin:1.2rem 0 .5rem}
.cfg-step:first-child{margin-top:0}
.collcards{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:.6rem}
.collcard{font-family:inherit;text-align:left;background:#FDFCF8;border:1px solid var(--line);border-radius:var(--radius-sm);padding:.8rem .9rem;cursor:pointer;transition:border-color .12s,background .12s}
.collcard:hover{border-color:var(--gold)}
.collcard.on{border-color:var(--green);background:#F4EFDD;box-shadow:inset 0 0 0 1px var(--green)}
.collcard.soon{opacity:.55;cursor:default}
.collcard .cc-name{display:block;font-size:.92rem}
.collcard .cc-unit{display:block;font-size:.74rem;color:var(--ink-soft);margin-top:.2rem}
.collcard .cc-soon{display:inline-block;font-size:.68rem;letter-spacing:.06em;color:#5a4a1e;border:1px solid #d9c68a;padding:.12rem .5rem;margin-top:.45rem;border-radius:99px}
.chips{display:flex;flex-wrap:wrap;gap:.5rem}
.chip3{font-family:inherit;background:#FDFCF8;border:1px solid var(--line-strong);border-radius:var(--radius-sm);padding:.42rem .85rem;cursor:pointer;font-size:.88rem;transition:all .12s}
.chip3:hover{border-color:var(--gold)}
.chip3.on{background:var(--green);color:var(--champ);border-color:var(--green)}
.qtyrow{display:flex;justify-content:space-between;align-items:center;gap:1rem;margin-top:.6rem}
.uprice{font-size:1.3rem;font-weight:600}
.udesc{font-size:.78rem;color:var(--ink-soft)}
.qty{display:flex;align-items:center;gap:.7rem}
.qty button{width:2rem;height:2rem;border:1px solid var(--line-strong);border-radius:8px;background:#FDFCF8;cursor:pointer;font-size:1.1rem;font-family:inherit}
.qty button:hover{border-color:var(--gold)}
.qty span{min-width:1.4rem;text-align:center;font-size:1.05rem}
.order-panel{position:sticky;top:1rem}
.ord-lines{margin:.6rem 0 .8rem;min-height:2.4rem}
.cfg-empty{color:#8f8871;font-size:.88rem;font-style:italic}
.cart-line{display:flex;justify-content:space-between;align-items:center;gap:.6rem;padding:.5rem 0;border-bottom:1px solid var(--line)}
.cart-line:last-child{border-bottom:none}
.cl-name{font-size:.9rem}
.cl-sub{font-size:.76rem;color:var(--ink-soft);margin-top:.15rem}
.cl-x{background:none;border:none;color:#8f8871;cursor:pointer;font-size:.95rem;padding:.25rem .4rem}
.cl-x:hover{color:var(--err)}
.ord-row{display:flex;justify-content:space-between;padding:.35rem 0;font-size:.9rem;color:#4a4a3d}
.ord-row .amt{font-variant-numeric:tabular-nums}
.ord-row.save{color:#2f5c38}
.ord-row.final{border-top:2px solid var(--gold);margin-top:.4rem;padding-top:.6rem;font-weight:700;color:var(--ink);font-size:1rem}
.btn.pay{width:100%;margin-top:.9rem}
.shadenote{font-size:.78rem;color:var(--ink-soft);margin-top:.7rem;line-height:1.5}

/* Chat */
.chatbox{border:1px solid var(--line);border-radius:var(--radius);background:#fff;display:flex;flex-direction:column;height:60vh;min-height:380px;overflow:hidden;box-shadow:var(--shadow-card)}
.carea{flex:1;overflow-y:auto;padding:1rem;display:flex;flex-direction:column;gap:.7rem}
.cmsg{display:flex}
.cmsg .cbub{max-width:78%;background:#F4EFDD;border:1px solid var(--line);padding:.55rem .8rem;border-radius:12px 12px 12px 2px}
.cmsg.mine{justify-content:flex-end}
.cmsg.mine .cbub{background:var(--green);color:var(--champ);border-color:var(--green);border-radius:12px 12px 2px 12px}
.cmeta{font-size:.68rem;opacity:.75;margin-bottom:.2rem;letter-spacing:.03em}
.cmsg.mine .cmeta{color:var(--champ);opacity:.8}
.cbody{font-size:.93rem;line-height:1.45;white-space:pre-wrap;word-break:break-word}
.cempty{margin:auto;color:#8f8871;font-style:italic;font-size:.9rem}
.cform{display:flex;gap:.6rem;padding:.7rem;border-top:1px solid var(--line);background:#FDFCF8}
.cform textarea{flex:1;resize:none;font-family:inherit;font-size:.93rem;padding:.55rem .7rem;border:1px solid var(--line-strong);border-radius:var(--radius-sm);background:#fff;color:var(--ink)}
.cform textarea:focus{outline:2px solid var(--gold);outline-offset:-1px}
.cform .btn{white-space:nowrap}

.wkfoot{padding:1rem 2rem 1.6rem;text-align:center;font-size:.75rem;color:var(--ink-soft);letter-spacing:.06em}

/* Responsive: icon-rail sidebar under 900px */
@media(max-width:900px){
  :root{--sidebar-w:64px;--workspace-inset:20px}
  #sidebar .side-top{padding:1rem .5rem .8rem}
  #sidebar .side-top .logo{height:26px;max-width:44px;object-fit:contain;object-position:left}
  #sidebar nav{padding:.8rem 0 .8rem 8px}
  #sidebar nav .nav-label{display:none}
  #sidebar .nav-item{width:calc(100% + 8px);justify-content:center;padding:.7rem .4rem}
  #sidebar .nav-item .nlab{display:none}
  #sidebar .nav-item .nb{
    position:absolute;top:2px;right:6px;margin-left:0;
    min-width:16px;height:16px;padding:0 4px;font-size:.6rem;line-height:16px;
  }
  #sidebar .side-foot{flex-direction:column;gap:.6rem;padding:.9rem .4rem}
  #sidebar .side-foot .who{display:none}
  #sidebar .side-foot .out{font-size:0;padding:.4rem .5rem}
  #sidebar .side-foot .out .nico{font-size:.95rem}
  #topbar{padding:.8rem 1.1rem}
  #topbar .tb-user .nm{display:none}
  #page-content{padding:1.6rem 1.1rem 2.4rem}
  #topbar .tb-title{font-size:1.1rem}
  .panel{overflow-x:auto} /* wide tables scroll inside the card, not the page */
}

/* a11y + motion */
a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid var(--gold);outline-offset:2px;border-radius:2px}
::selection{background:var(--champ);color:var(--ink)}
@media (prefers-reduced-motion: reduce){
  *,*::before,*::after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}
}

/* ---------- Orders page: tabs + reorder ---------- */
.tabbar{display:flex;gap:.5rem;margin-bottom:1.4rem;border-bottom:1px solid var(--line)}
.tabbtn{
  font-family:inherit;font-size:.95rem;padding:.6rem 1.1rem;cursor:pointer;
  background:none;border:none;border-bottom:2px solid transparent;
  color:var(--ink-soft);letter-spacing:.02em;
}
.tabbtn:hover{color:var(--ink)}
.tabbtn.on{color:var(--green);font-weight:600;border-bottom-color:var(--gold)}
.rowbtns{display:flex;align-items:center;gap:.6rem;justify-content:flex-end}
.btn.mini{font-size:.78rem;padding:.32rem .75rem}

/* ---------- Referral ---------- */
.refpanel .refrow{display:flex;align-items:center;gap:.7rem;margin:.9rem 0 1.1rem;flex-wrap:wrap}
.refcode{
  font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:1.05rem;font-weight:600;
  background:#faf3e0;border:1px dashed var(--gold);color:#5a4a1e;
  padding:.45rem .9rem;letter-spacing:.08em;
}
.refstats{display:grid;grid-template-columns:repeat(3,1fr);gap:1rem}
.refstats>div{display:flex;flex-direction:column;gap:.15rem}
.refstats .hl{font-size:1.5rem}
.reflab{font-size:.76rem;color:var(--ink-soft);letter-spacing:.02em}
@media(max-width:720px){.refstats{grid-template-columns:1fr 1fr}}
.refnote{
  margin-top:1rem;background:#faf3e0;border:1px solid #d9c68a;color:#5a4a1e;
  padding:.6rem .9rem;font-size:.85rem;border-radius:var(--radius-sm);line-height:1.45;
}

/* ---------- Tickets ---------- */
.st-info{background:#ece8f1;color:#5f4a8a;border-color:#d9cfe8}
.tk-unread{
  display:inline-grid;place-items:center;min-width:1.2rem;height:1.2rem;
  padding:0 .35rem;border-radius:99px;background:var(--gold);color:var(--green-deep);
  font-size:.68rem;font-weight:700;vertical-align:middle;
}
.tk-first{padding-bottom:.8rem;border-bottom:1px solid var(--line);margin-bottom:.8rem}
.tk-msg{margin:.7rem 0}
.tk-msg.mine .tk-body-text{
  background:#eef2e6;border:1px solid var(--line);border-radius:10px;
  padding:.55rem .8rem;
}
.tk-msg:not(.mine) .tk-body-text{
  background:#faf3e0;border:1px solid #d9c68a;border-radius:10px;
  padding:.55rem .8rem;
}
.tk-meta{font-size:.72rem;color:var(--ink-soft);margin-bottom:.25rem}
.tk-body-text{font-size:.93rem;line-height:1.5;white-space:pre-wrap;word-break:break-word}

/* ---------- Ticket photos ---------- */
.tk-photos{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:.5rem}
.tk-photo{width:120px;height:120px;object-fit:cover;border-radius:10px;border:1px solid var(--line);cursor:zoom-in}
.tk-thumb{width:64px;height:64px;object-fit:cover;border-radius:8px;border:1px solid var(--line)}
.tk-previews{display:flex;flex-wrap:wrap;gap:.4rem;margin-top:.4rem}
.tk-lightbox{
  position:fixed;inset:0;background:rgba(20,25,15,.82);z-index:200;
  display:flex;align-items:center;justify-content:center;cursor:zoom-out;padding:2rem;
}
.tk-lightbox img{max-width:92vw;max-height:88vh;border-radius:12px}

/* ---------- Login video overlay ---------- */
#login-video-overlay{
  position:fixed;inset:0;z-index:9999;
  display:flex;align-items:center;justify-content:center;
  background:var(--green);
  pointer-events:none;
  transition:opacity .45s ease;
}
#login-video-overlay.fade-out{opacity:0}
#login-video-overlay video{
  display:block;width:85vw;height:auto;max-height:85vh;
  object-fit:contain;
}
@media(orientation:portrait){
  #login-video-overlay video{width:auto;height:85vh;max-width:92vw}
}